Thunai is an advanced Agentic AI platform designed to transform organizational knowledge into intelligent AI agents capable of automating support, sales, and marketing tasks. Powered by multimodal learning, Thunai processes diverse inputs such as documents, videos, audio, and transcripts to create agents that handle calls, chats, emails, and workflows with remarkable efficiency. Its capabilities span ticketing, content creation, scheduling, lead generation, and more, delivering real-time, human-like interactions that feel natural and personalized.
The platform offers specialized agents tailored to various functions. The Voice Agent provides 99.9% human-like conversations, managing phone inquiries, troubleshooting with live screenshare, scheduling meetings, and integrating with tools like Slack or Teams. The Chat Agent enables personalized responses, ticket workflows, and seamless integration with helpdesk tools, while the Email Agent automates inbox management, crafting instant replies and handling multi-threaded inquiries. The Application Agent specializes in content generation, creating professional posts, outreach messages, and even SEO-optimized blogs or social media content. Additionally, Thunai includes AI-powered transcription and action item generation for meetings, as well as workflow automation to connect with organizational apps.
Thunai's standout features include its ability to resolve Level 1 tickets instantly without human intervention, automate follow-ups for faster lead closure, and generate targeted content to drive higher conversions. It also employs sentiment analysis for auto-escalation of urgent issues and provides tools like call scoring to enhance agent performance. Built with robust security measures, including GDPR, SOC2, and ISO27001 compliance, Thunai ensures privacy and data integrity while offering on-premises deployment for organizations with stringent security requirements.
Unlike traditional AI tools, Thunai evolves with usage, becoming increasingly personalized and delivering actionable insights beyond basic keyword searches. Its intuitive design eliminates the need for scripts or training, enabling organizations to see immediate results across support and sales functions.
