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Retell AI offers an API that empowers developers to create human-like voice agents with remarkable ease and speed. The platform boasts an average response time of 800ms, achieving near real-time interaction levels akin to human conversations. With Retell AI, developers can build advanced voice agents capable of executing complex tasks, following instructions, and integrating with any large language model (LLM).
The platform provides a comprehensive suite of tools for building, testing, deploying, and monitoring AI voice agents. Users can easily construct complex workflows using pre-built templates and stateful multi-prompt agents, and then deploy these agents across various channels, including web apps, mobile, and telephony services like Twilio and Vonage.
Retell AI's voice agents are designed to handle diverse use cases with features such as a proprietary turn-taking model, end-of-turn detection, and the ability to interrupt AI, ensuring fluid and human-like interactions. The agents support multiple languages and offer voice cloning capabilities for more engaging and lifelike interactions.
Security and compliance are prioritized, with HIPAA compliance already in place and SOC2 Type II certification underway. The platform is trusted by over 200 companies and backed by YCombinator, demonstrating its reliability and scalability.
Retell AI significantly improves task completion rates compared to traditional IVR systems, handling over 30% of calls versus the typical 5%. The platform's ease of setup, stable service, and ability to scale call volume make it a powerful tool for businesses looking to enhance their customer interaction capabilities with advanced voice AI technology.
Pricing
Affordable and flexible pricing for voice AI. Pay-as-you-go starts at $0 with 10 free minutes and 20 concurrent calls. Voice engine API costs $0.08-$0.10 per minute depending on the provider. LLM Agent pricing ranges from $0.006 to $0.06 per minute. Telephony via Retell Twilio is $0.01 per minute, while using your own Twilio incurs no charge. Enterprise plans offer discounted rates as low as $0.05 per minute, custom concurrent calls, and premium support.