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Chatbase is a comprehensive platform designed for building and deploying AI Agents that enhance customer support and drive sales. It is purpose-built for language models, enabling effective responses to complex queries through reasoning capabilities. The platform emphasizes simplicity, allowing users to create, manage, and deploy AI Agents without the need for technical skills. Security is a key focus, with robust encryption and strict compliance standards in place.
Chatbase provides an end-to-end solution for conversational AI, enabling customers to find answers, resolve issues, and take meaningful actions through engaging AI-driven conversations. Users can train AI Agents on their business data, configure actions, and deploy them to assist customers. The AI Agents can handle customer inquiries, access external systems for data, and perform actions such as updating subscriptions or changing addresses. For complex issues, the platform seamlessly escalates queries to human agents.
The platform also offers advanced reporting and analytics, providing insights into customer interactions and agent performance. It integrates with various tools and systems, such as order management tools, CRMs, and communication platforms like Slack, WhatsApp, and Messenger. This ensures that AI Agents can access and utilize real-time data effectively.
Chatbase supports multilingual interactions, offering real-time assistance in over 80 languages. It maintains enterprise-quality guardrails to prevent misinformation and off-topic responses, ensuring professional and trustworthy interactions. The platform is designed to work with existing tools and workflows, enhancing its versatility and ease of integration.
Security and privacy are paramount, with data encryption at rest and in transit, and strict measures to ensure data is only accessible to authorized users. Chatbase is trusted by over 9000 businesses worldwide, providing a reliable and secure solution for enhancing customer support and driving revenue through AI-powered agents.
Pricing
Chatbase offers four pricing plans:
- Free: 100 message credits/month, 400,000 characters/chatbot, 1 team member, 1 chatbot, and 10 training links. Chatbots are deleted after 14 days of inactivity.
- Hobby: Everything in Free, plus advanced models, 2,000 message credits/month, 5 AI Actions/chatbot, 11,000,000 characters/chatbot, unlimited training links, API access, integrations, and basic analytics.
- Standard: Everything in Hobby, plus 12,000 message credits/month, 10 AI Actions/chatbot, 3 team members, and 2 chatbots.
- Pro: Everything in Standard, plus 40,000 message credits/month, 15 AI Actions/chatbot, 5+ team members, 3 chatbots, and advanced analytics.
Add-ons include auto-recharge credits at $14 per 1,000 message credits, extra message credits at $12 per 1,000 messages/month, extra chatbots at $7 per chatbot/month, custom domains, and removal of 'Powered By Chatbase' branding.