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PrimeCX AI is an AI-driven customer engagement platform designed to enhance customer interactions, automate support, streamline lead generation, and simplify appointment scheduling. By leveraging advanced AI agents trained on specific business data, it offers 24/7 support, captures potential leads, and optimizes operational efficiency without the need for additional human agents.
The platform features a no-code chatbot builder, allowing users to easily create and deploy chatbots on their websites. These chatbots are trained using various data inputs such as website URLs, uploaded files, or raw text content. Once deployed, the AI agents can handle customer queries, capture visitor data, and book appointments automatically.
PrimeCX AI supports customization options for chatbot appearance and functionality, including setting up starter questions, enabling or disabling data collection, and seamlessly handing off conversations to live agents when necessary. The platform is compatible with all major website platforms and offers analytics to understand customer interactions better.
Additional features include the ability to import documents and PDFs, customize the assistant’s personality, and share AI agents via direct links. PrimeCX AI is designed for a wide range of industries and applications, promising significant improvements in customer satisfaction, cost reduction, and efficiency in handling queries.
Pricing
PrimeCX offers three pricing plans: Essential at $29/month with 1 chatbot, up to 30k tokens, 50 training web pages, and 2 file uploads; Growth at $79/month with 2 chatbots, up to 70k tokens, 100 training web pages, 5 file uploads, conversational lead generation, and email support; Ultimate at $99/month with 5 chatbots, up to 100k tokens, 1000 training web pages, 20 file uploads, AI appointment scheduler, VIP onboarding, and priority support. A free plan is also available. Annual subscriptions save up to 20%.