Intercom + Fin AI Agent for Startups offers an exclusive program tailored for early-stage companies, providing access to advanced customer service tools at a significantly reduced cost. Startups benefit from a 90% discount on the Intercom Customer Service Suite, which includes Fin—the leading AI agent in customer service—free for the first year with up to 300 monthly resolutions. This package is designed to deliver the equivalent of a full-time human support agent at no cost for the initial year, enabling startups to scale their customer support efficiently.
The program includes robust features such as six Advanced Seats, six Copilot Seats, and 20 Lite Seats, along with Proactive Support Plus, which allows for 500 monthly messages through product tours, checklists, and surveys. Additionally, startups receive 300 Fin Resolutions per month as part of the offer. Beyond the first year, discounts continue with 50% off in the second year and 25% off in the third year, starting at $65/month.
While the 90% discount applies to usage-based costs for email, messages exceeding 500 per month, and additional seats beyond the included six, it does not extend to Fin resolutions over 300 per month, phone, SMS, or WhatsApp services, which are charged at list price. This program is ideal for growing teams seeking AI-driven automation tools to enhance their customer support capabilities while managing costs effectively.
