Permut is an advanced AI-powered platform for building intelligent agents that enhance customer engagement, gather feedback, and drive business growth across multiple channels, including WhatsApp, SMS, and web. Designed with a focus on security, scalability, and intelligence, Permut ensures trust and compliance while delivering personalized, context-aware interactions.
Powered by multiple AI models, the platform selects the most suitable model for each task, ensuring precision and adaptability. Over time, the AI agents improve through continuous learning, refining their tone, timing, and behavior to better align with customer needs. These agents operate on your proprietary knowledge base, guaranteeing consistent and accurate responses, and integrate seamlessly with CRMs, data sources, and other tools to provide full operational context.
Permut’s omnichannel design enables customer engagement across diverse platforms, while its AI-native feedback system captures real-time sentiments, resolves issues instantly, and drives promotions and follow-ups. The platform also features an interactive dashboard that consolidates key metrics like NPS, sentiment, and engagement, offers AI-powered insights, and provides automated, shareable reports. Additionally, users can interact directly with their data through AI-driven queries, enabling instant decision-making and action.
Pricing
Free plan offers 1 seat with 50 credits per month, and additional 100 credits for 49€/u, but lacks customizable channels. Starter plan costs 140€/month (110€ discounted), includes 1 seat, 300 credits, 100 credit top-up at 45€/u, and a custom channel. Business plan is priced at 390€/month (310€ discounted), provides 3 seats, 1000 credits, 100 credit top-up at 39€/u, and a custom channel. Scale plan costs 1,590€/month (1,270€ discounted), includes 5 seats, 5000 credits, 100 credit top-up at 35€/u, and a custom channel. Enterprise plan has custom pricing, offers unlimited seats, 10,000 credits, 100 credit top-up upon inquiry, and a custom channel.
