TheySaid 2.0
TheySaid 2.0 revolutionizes user feedback collection by replacing traditional forms with interactive AI conversations. Users provide feedback through engaging chats with AI, which unlocks deep insights unattainable through conventional methods. The latest version introduces several advanced features, including an AI survey creator, AI conversation upgrades, AI insights analysis, and AI action items.
TheySaid offers a range of tools to enhance feedback collection:
- AI Surveys: Incorporates rating scales, multiple choice, ranking, and other question types, followed by AI-enhanced follow-up questions for deeper insights.
- AI Interviews: Automates user interviews with dynamic AI-driven questions that adapt based on responses to uncover profound insights.
- AI Forms: Transforms static forms into interactive experiences, encouraging users to share more detailed responses.
- AI User Tests: Conducts usability, design, and user experience tests, supplemented with AI follow-up questions for comprehensive feedback.
- AI Polls: Goes beyond traditional polls by probing users on their responses and summarizing feedback in real-time.
- AI Pulses: Monitors employee and customer sentiments to detect issues or growth opportunities early.
TheySaid consolidates all feedback in one place, benefiting various teams:
- Marketing: Gains deep customer insights quickly to refine messaging and stay competitive.
- Product: Receives rich user feedback to validate ideas and enhance user experience.
- Design: Collects detailed feedback to improve UX and resonate with customers.
- Founders: Validates ideas and refines positioning to drive growth.
- Engineering: Gathers clear, actionable feedback to build the right features and reduce rework.
- Sales: Understands customer objections and improves conversion rates.
- HR: Collects real employee insights to enhance engagement and retention.
- Operations: Identifies process inefficiencies and optimizes workflows.
Customers have praised TheySaid for its ability to decrease customer churn, increase upsell opportunities, and provide valuable question recommendations. The platform is noted for its ease of use and effectiveness in boosting customer engagement.
Pricing
TheySaid offers four pricing tiers for their AI survey tool. The Free plan is $0/month, allowing 1 active AI survey and 50 monthly responses with 1 seat license. The Essential plan costs $49/month, offering 2 active AI surveys, 250 monthly responses, and unlimited seat licenses. The Pro plan is $149/month, providing 3 active AI surveys and unlimited monthly responses with unlimited seat licenses. The Team plan offers advanced features and customization for collaboration, with pricing available upon contact. Special pricing is available for government, non-profit, and education organizations by contacting sales.
