Intervo is an open-source platform designed to create advanced AI agents for phone calls, voice interactions, and chat. It empowers businesses to deploy intelligent conversational agents that streamline customer interactions, automate workflows, and enhance overall efficiency. With Intervo, users can go beyond the constraints of closed systems, enabling capabilities like lead qualification, customer support, and appointment scheduling.
The platform offers a user-friendly experience, allowing businesses to create AI agents through simple prompts without requiring coding expertise. These agents can be tailored to greet customers, collect details, and address specific needs. Intervo supports integration with leading AI models, such as OpenAI, Claude, and Gemini, ensuring robust handling of complex customer queries. Additionally, users can choose from top-tier voice engines like ElevenLabs and Microsoft Azure to customize the tone and personality of their agents.
Intervo provides seamless connectivity with existing tech stacks, including CRM systems and telephony platforms, via webhooks and integrations. Businesses can automate Tier-1 support tasks, such as FAQs, ticket routing, and issue resolution, freeing up human agents for higher-value activities. The platform also facilitates onboarding experiences, internal support, and real-time customer engagement through voice and chat-based automation.
Key features include simulation tools for testing interactions, monitoring capabilities for analyzing insights, and adaptable workflows powered by advanced LLM technology. Intervo supports scalable solutions for businesses of all sizes, offering diverse templates and frameworks to rapidly deploy AI agents tailored to specific domains. With its open-source nature, Intervo ensures flexibility, transparency, and accessibility for users seeking to revolutionize their customer support and operational processes.
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