Kotae

Kotae is an AI-powered chatbot designed to transform websites into round-the-clock lead generation and customer support hubs. By utilizing advanced text and voice chat capabilities, it delivers instant, accurate responses based on your company's knowledge base, helping businesses automate customer inquiries and gain actionable insights into visitor behavior. Kotae’s ability to analyze visitor interactions enables businesses to understand what their audience is searching for and ensure they receive relevant information, ultimately driving conversions and enhancing the user experience.

The setup process is remarkably simple, requiring no coding expertise. Businesses can train Kotae by uploading their website data, files, and customizing responses and keywords. The chatbot’s appearance can be tailored to match the branding of the website, including its colors, logo, and tone. Once configured, Kotae can be seamlessly integrated into websites, WordPress platforms, or Facebook Messenger.

Kotae’s intelligent keyword linking allows visitors to be directed to specific pages instantly, while its analytics provide deeper insights into customer interactions. The tool also facilitates direct connections with visitors through escalation options, making it a valuable asset for lead generation. Additionally, businesses have full control over refining Kotae’s responses to ensure optimal alignment with their goals.

Designed with small and medium-sized enterprises (SMEs) in mind, Kotae is ideal for businesses overwhelmed by customer inquiries, those seeking better traffic insights, or companies aiming to drive visitors to targeted pages. Its ease of implementation and automation capabilities make it a powerful solution for scaling customer support and enhancing engagement without the need for extensive development resources.