Dolphin AI is an innovative solution designed to automatically capture and track feature requests, customer pain points, and positive feedback from B2B calls. By streamlining the process of gathering actionable insights, the tool eliminates the need for manual tracking or constant follow-ups like "What's the status of this feature?" or "Just add it to Productboard." Dolphin AI empowers customer success (CS) and product teams to bridge the gap between customer feedback and product development, ensuring alignment with real customer needs.
For customer success teams, Dolphin AI provides actionable insights that drive retention and revenue, enabling them to effectively communicate customer priorities to product teams. For product teams, the tool validates what to build based on genuine customer impact, helping prioritize features and updates that matter most. Dolphin AI facilitates closing the feedback loop, ensuring customers feel heard while enabling businesses to focus on growth and customer satisfaction.
