Cekura is a comprehensive quality assurance platform tailored for Voice and Chat AI agents. It provides conversational AI companies with tools for pre-production testing, simulation, and production call monitoring to ensure reliability and high performance throughout the development lifecycle. With features like testing against AI-generated and custom datasets, leveraging workflows, personas, and real audio, Cekura enables users to evaluate their agents using personalized metrics. The platform offers robust observability through real-time insights, detailed logs, and trend analysis, ensuring optimal AI performance. Instant alerting mechanisms notify users of errors, failures, or performance drops, enabling swift corrective actions. Cekura’s intuitive dashboard facilitates performance visualization and data-driven decision-making, driving continuous improvement for conversational AI systems.
