Turf

Turf is an all-in-one community platform tailored for SaaS companies, offering a centralized hub that integrates seamlessly into your application. It enables the creation of community forums, customer feedback boards, knowledge bases, roadmap displays, change logs, feature request boards, bug reporting forms, academies, technical documentation hubs, and online events.

The platform is designed to drive customer engagement through in-depth discussions, peer-to-peer support, and robust gamification features such as member levels, leaderboards, and badges. It also includes private channels, subcommunities, direct messaging, and customization options to tailor the community experience.

Turf supports federated search, making all content and knowledge resources easily searchable from one environment. It provides a suite of analytics to measure community ROI and business impact, helping to make data-driven product decisions. Integration capabilities with tools like Pipedrive, Mailchimp, Slack, Intercom, Zapier, Salesforce, Canny, Hubspot, and Zendesk ensure that Turf fits seamlessly into your existing workflow and tech stack.

The platform aims to reduce support costs, lower churn rates, boost customer success, and increase organic traffic and user acquisition. It encourages customer self-service through centralized resources and peer-to-peer discussions, and helps identify and amplify brand advocates. Turf also facilitates the migration of existing community environments, making it easy to switch to their comprehensive solution.