Reviewik

Reviewik is an AI-driven tool aimed at enhancing customer support by efficiently analyzing and organizing support emails. By forwarding emails to Reviewik, the tool meticulously dissects topics, keywords, and sentiment, categorizing them based on business importance. This enables users to swiftly resolve completed issues and prioritize urgent matters, eliminating the uncertainty commonly associated with managing an inbox.

Key features of Reviewik include topic segregation, keyword analysis, and emotional tone detection. These functionalities provide valuable insights into user emotions, pain points, and motivators related to key features, thereby facilitating product growth. Additionally, Reviewik analyzes trends to gauge user feedback over time, highlights feature requests, and quickly identifies bugs. The tool supports multiple languages, ensuring comprehensive insights regardless of the user's language.

Setting up Reviewik involves specifying and verifying your email address, followed by forwarding emails to a designated @reviewik.io mailbox. The process is secure, with customer data stored safely and used exclusively for analysis within Reviewik. The service adheres to GDPR compliance, ensuring data confidentiality and providing users the option to delete their data at any time. For payments, Reviewik uses PCI-compliant Stripe, a globally recognized service.