QueueHub is a comprehensive queue management system designed to enhance customer experience and streamline operational efficiency. It enables businesses to create virtual queues, allowing customers to join lines online or via a mobile app. This system provides real-time updates on wait times and sends notifications when it’s the customer’s turn, thereby eliminating physical lines and helping customers manage their time more effectively.

QueueHub offers a range of features including appointment scheduling, self-service kiosks, and digital signage. The system supports multi-device check-ins through smartphones, tablets, and computers, and includes touchless check-in options via QR codes. Businesses can also benefit from insightful analytics to monitor and optimize key performance indicators, resource allocation, and identify bottlenecks.

The platform is versatile and customizable, making it suitable for various industries such as healthcare, finance, education, government, logistics, and retail. QueueHub’s live counter display allows real-time queue status updates to be shown on TVs or other displays, helping manage visitor flow and enhance the waiting experience.

QueueHub’s dashboard is feature-rich, offering functionalities like organizing queues, priority calling, real-time updates, and creating custom categories. The system is designed to be user-friendly, requiring minimal technical expertise to set up and manage. Additionally, QueueHub offers robust customer support through multiple channels including email, phone, and live chat.

Security is a priority for QueueHub, ensuring the confidentiality and integrity of customer information. The platform also supports various notification options such as SMS, email, and in-app alerts to keep customers informed about their position in the queue.

For businesses looking to try QueueHub, a 7-day free trial is available, with no credit card required. This allows organizations to experience the benefits of the system before committing to a subscription.

Pricing

QueueHub offers three pricing plans:

  • Starter: $99/month, includes 5 counters, 1 location, 3 devices, and 1000 check-ins per month.
  • Pro: $179/month, includes 10 counters, up to 5 locations, 8 devices, and 3000 check-ins per month.
  • Enterprise: Custom pricing, includes unlimited counters, locations, devices, and check-ins.

All plans feature an intuitive dashboard, appointment booking, touchless check-in with QR code, live queue status display, analytics & reports, email and SMS notifications, and custom integrations for Enterprise. A 7-day free trial is available with full access to Starter and Pro plans.