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PerceptInsight is an event-based analytics and engagement platform designed to generate actionable insights and take corresponding actions while maintaining contextual relevance. It is utilized by startups and established companies to enhance their analytics capabilities and drive growth.
The platform offers a comprehensive suite of features, including dashboards for report building and sharing, user engagement tools for creating campaigns based on user behavior, and insights for analyzing user interactions across various dimensions. It also provides funnels to understand user conversion stages, and cohorts to segment users based on properties to understand specific user behaviors.
PerceptInsight is designed to be both accessible for beginners and powerful for experts, offering advanced functionalities like combining metrics, drilling down into data, and overlaying functions for a holistic analytics experience. It helps in identifying navigation patterns, retaining users through various communication channels like WhatsApp, SMS, and email, and pinpointing funnel drop-offs to improve conversion rates.
The platform also aids in optimizing product performance by discerning trends, managing inventory, and reducing return rates. It allows for detailed customer segmentation to tailor marketing and communication strategies, enhancing user engagement and retention.
PerceptInsight is praised for its affordability and efficiency, offering significant cost savings on SaaS analytics. It supports multiple teams without predefined limits, ensuring seamless collaboration across organizations. The platform provides a flexible pricing model where users pay only for what they use, with no feature tiers, making it a versatile solution for businesses of all sizes.
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