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Milestone simplifies onboarding and maximizes user engagement through personalized, interactive tours that incorporate gamified elements and smart triggers, all without the need for coding. This tool allows SaaS companies to create engaging user journeys quickly using a Chrome extension, eliminating the need for developer intervention. Milestone captures essential user data and insights to make informed decisions, helping reduce user churn and increase retention and feature adoption.
The platform offers a variety of features including animations, branching, helpers, and multimedia elements like GIFs, images, and videos. Users can customize their experiences with tooltips, popups, and virtual assistants, all tailored to their branding. Real-time analytics provide a comprehensive view of user progress, enabling optimization of user journeys for better conversions.
Milestone is designed to reduce friction in the onboarding process, showcase product value immediately after sign-up, and incentivize upgrades, ultimately boosting Monthly Recurring Revenue (MRR). The tool is praised for its ease of use, versatility, and effectiveness in creating fun, interactive product tours that engage users and drive adoption.
Pricing
Milestone offers flexible pricing options: Startup plan at $99/month for up to 5K monthly active users, Growth plan at $399/month for up to 25K monthly active users, and a Custom plan for over 25K monthly active users with tailored features. All plans include unlimited flows, branching, analytics, flow builder, unlimited team members, smart triggers, and white labeling. Yearly payment options are available at $319 for the Startup plan and $79 for the Growth plan. Free trials and demos are offered.