Inkeep

Inkeep is an advanced tool designed to transform your documents and other content into an AI-powered copilot for your product. It offers versatile integration options, allowing you to use it as a search bar, an "Ask AI" chat button, or as Slack/Discord bots for community or support teams. The setup process is straightforward: onboard your sources like docs, blogs, and forums to create a knowledge base, add a snippet of JavaScript to your platform, and then monitor insights from user interactions and AI reports.

Inkeep supports various content types, including documentation, websites, blogs, help center articles, support tickets, Slack channels, Discord channels, community forums, and technical resources. It can handle over 250,000 questions per month, providing AI-powered answers that include rich citations and contextually relevant information. The tool also facilitates seamless handoffs to your support system, enabling the creation of support tickets directly from the chat interface.

By integrating Inkeep, you can significantly reduce support volume through self-serve experiences, improving user engagement and satisfaction. The insights gathered from user interactions help identify documentation gaps and inform your content roadmap. Inkeep is suitable for both enterprises and startups, offering easy integration into your docs, website, app, or community within minutes.