Hamming AI (YC S24)

Hamming AI (YC S24) is an advanced platform designed to accelerate the testing and optimization of AI voice agents. It allows users to create detailed personas and scenarios, similar to Character.ai, and run hundreds of simultaneous phone calls to identify and fix bugs in voice agents. This automated approach is significantly faster and more efficient than manual testing, providing detailed analytics to pinpoint areas for improvement.

The platform supports end-to-end development and production, offering tools for prompt management, optimization, and active monitoring. Users can store, manage, and version prompts, automatically generate optimized prompts, and test outputs on a dataset of inputs. Active monitoring tracks user interactions and flags issues that need attention, converting calls and traces into test cases for continuous improvement.

Hamming AI is trusted by enterprises in high-stakes domains such as AI appointment scheduling, drive-through services, customer support, phone follow-ups, personal assistants, and coaching. The platform is designed to support cross-team collaboration, making it easier for AI engineers, researchers, product managers, domain experts, ML engineers, data scientists, and DevOps engineers to work together.

Key features include scenario creation, experiment tracking, manual override of AI scores, powerful search capabilities, sampling, and sharing of datasets and experiment results. Hamming AI is HIPAA compliant and integrates seamlessly with existing LLM frameworks and voice infrastructure through its Python and Typescript SDKs. The platform is available as both a SaaS and on-premise solution, offering flexibility and control over security and data handling.