Captiwate

Captiwate is a real-time sales platform designed to transform websites into live sales channels through instant browser-based video calls, screen sharing, and real-time demos. It enables sales development representatives (SDRs) to drive more qualified demos by capturing buyer intent at critical moments, thus enhancing effectiveness and optimizing conversions.

This tool eliminates friction by allowing prospects to initiate video calls directly from the website without the need for phone numbers, meeting links, or external apps. This immediate connection ensures that buyers can talk to a real person and get instant answers, making the buying process more premium and seamless.

Captiwate features live chat capabilities to engage multiple visitors simultaneously, with the option to transition to video calls for those showing the highest interest. Customizable message templates, integrated scheduling forms, and multi-chatting functionalities enhance the engagement potential. The platform also offers data enrichment by identifying users based on geolocation and company data, filtering traffic by various parameters, and syncing visitor data with existing CRM systems.

The dashboard allows for real-time identification, tracking, and management of high-intent visitors, providing visitor behavior highlights and enabling direct engagement. Integration is straightforward with a simple JS snippet, customizable to align with your brand, and includes Slack alerts for efficient visitor queue management.

Captiwate is purpose-built for sales-led SaaS, focusing on helping SDRs close more demos by identifying and capturing the most relevant visitors. It ensures SDRs can engage top priority visitors instantly through video calls or live chat, providing a human touch in the digital age. The platform's features are designed to maximize the effectiveness of SDRs, marketing ROI, and conversions, making it an invaluable tool for businesses looking to enhance their inbound sales processes.